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Cookies Policy

Cookies Policy
What are cookies?

Cookies are small pieces of data that websites store on your device when you visit them. They can contain various types of information, such as settings, preferences, and tracking details.

Why do we use cookies?

We use cookies to improve the user experience, enhance our services, and personalize content for each visitor. Cookies help us remember your session, manage your interactions with our platform, and optimize performance metrics.

Essential Cookies

Essential cookies are required for our website's functionality and security. They allow users to navigate our site, log in securely, and use essential features without interruption. These cookies typically include:

  • Session ID (SSID) - identifies the current session
  • Authentication tokens (AUTH) - verify user login status
  • Security flags (SECURE_FLAG) - mark sensitive areas of the website

Session Cookies

Session cookies store information about your current visit, such as:

  • Your user input
  • Navigation history
  • Current session ID

These cookies expire when you close or log out of our platform.

Persistent Cookies

Persistent cookies remain on your device even after closing a browser. We use them to:

  • Store preferences and language settings
  • Track anonymous statistics for performance optimization

They can be set to last from minutes, hours, days, weeks, months, or years, depending on the specific purpose.

Functional Cookies

Functional cookies enable various features of our platform:

  • Language selection (LNG)
  • Theme customization (THEME)
  • Font size adjustment (FONT_SIZE)

These settings are stored in persistent cookies for your convenience.

Analytics and Performance Cookies

We use analytics tools to monitor and analyze website traffic, measuring how well we meet user expectations. We also collect performance metrics, such as:

  • Loading times
  • Interaction rates
  • Browser types and versions
  • Operating system details

This data helps us refine our platform for better usability, speed, and overall experience.

Preference and Language Settings

Cookies store your preferred language, regional settings, and other preferences to provide a tailored experience.

Login/Session Continuity

We use cookies to maintain login sessions securely. Even if you close the browser or log out, these cookies ensure seamless continuity for future visits.

Device Recognition

Our platform uses device recognition technology (DRT) to identify returning users across different devices and browsers, but not for identifying individual users in a personally identifiable way.

Security-related Cookies

Security cookies are used to protect our platform against various threats:

  • CSRF tokens prevent cross-site request forgery attacks
  • Anti-forgery tokens validate user input
  • Login session expiration (LOGOUT)

These features ensure your security while interacting with our site.

Browser Storage Technologies

Modern browsers use storage technologies like HTML5 LocalStorage, IndexedDB, or cookies to remember settings and data. Our platform may employ these mechanisms for storing preferences, login information, or tracking anonymous metrics.

Third-party Integrations

We partner with trusted service providers who help improve our features:

  • Social media sharing (Facebook, Twitter)
  • Analytics tools (Google Analytics, New Relic)
  • Advertising networks (Google AdSense)

When interacting with third-party content on our site, cookies can be set to track engagement or analyze performance.

Marketing/Communication Preferences

Our platform uses cookies to store your marketing preferences:

  • Newsletters
  • Promotional emails
  • Push notifications

We respect your choices for receiving these communications and will not contact you unless explicitly asked to do so.

Cookie Consent Management

When visiting our website, we present a cookie consent banner that explains how we use cookies. This enables users to either accept or reject the use of all non-essential cookies.

Browser Cookie Controls

Your browser allows control over cookie usage through settings and preferences:

  • Clearing browsing data
  • Disabling third-party tracking
  • Blocking specific domains or scripts

Use your browser's built-in controls to configure these options according to your comfort level with website analytics and personalization.

Site Functionality Impact when Cookies are Disabled

Disabling cookies may cause various issues on our platform, such as:

  • Inability to log in securely
  • Forgotten settings (language, font size)
  • Limited access to features or sections
  • Incorrect user input validation
  • Session timeout for essential functions

Please be aware that some functionality will not work correctly without allowing the use of cookies.

Technical Diagnostics and Performance Optimisation

Our analytics tools help us identify technical issues and improve platform performance:

  • Page loading time optimization
  • Breadcrumb navigation redesign
  • Content personalization refinement